The Windows 11 KB5028185 update, released on July 11, brings a range of new features and security enhancements to the operating system. However, it has also been associated with some issues that have caused frustration among users. In this article, we will explore the key aspects of this update, including the new features it introduces, the problems users have encountered, and the potential solutions to address these issues.
What’s New in the Windows 11 KB5028185 Update
The KB5028185 update for Windows 11 is a significant release as it enables the Moment 3 update, which introduces a host of new features for all Windows 11 users. Some of the noteworthy features included in this update are:
Copying 2FA Codes from Notification Toasts
One of the new features introduced in the KB5028185 update is the ability to copy two-factor authentication (2FA) codes directly from notification toasts generated by applications. This makes it more convenient for users to access and use their 2FA codes when needed.
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Access Key Shortcuts in File Explorer
The update also brings access key shortcuts to File Explorer, allowing users to quickly execute commands using their keyboard. By pressing the “Menu” key, users can bring up the context menu and navigate through the available options using access keys corresponding to the letters in the menu item names.
Live Kernel Memory Dump Collection
With the KB5028185 update, Windows 11 users can now collect live kernel memory dumps directly from Task Manager. This feature enables users to gather essential data for troubleshooting purposes while the operating system continues to function. Users can initiate the live kernel memory dump collection by right-clicking on the System process in Task Manager and selecting the appropriate option.
Content Adaptive Brightness Control (CABC) for Laptops and 2-in-1 Devices
The KB5028185 update enables Content Adaptive Brightness Control (CABC) on laptops and 2-in-1 devices. CABC adjusts the brightness of different areas of the display based on the content being displayed, striking a balance between battery life optimization and visual experience enhancement. Users can customize the CABC settings from the Brightness & Color section in the System settings.
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VPN Status Icon in the System Tray
A new VPN status icon, represented by a small shield, appears in the system tray when a recognized VPN profile is connected. This icon provides users with a visual indication of their VPN connection status, helping them stay aware of their network security.
USB4 Hubs and Devices Settings Page
The KB5028185 update introduces a new USB4 hubs and devices settings page, accessible from the Bluetooth & Devices section in the Windows settings. This page provides users with information about their system’s USB4 capabilities and the peripherals connected to USB4 ports, facilitating troubleshooting and support.
Presence Sensor Privacy Settings
Windows 11 now includes a presence sensor privacy setting, allowing users to control which apps can access their device’s presence sensors. By navigating to the Privacy & Security > Presence Sensing section in the Windows settings, users can manage the apps’ access to presence sensor data, ensuring privacy and control over their personal information.
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Performance Improvements and More
In addition to the mentioned features, the KB5028185 update addresses several performance issues and brings about general improvements to the Windows 11 experience. The update enhances the sharing of local files in File Explorer with Microsoft Outlook contacts, improves the performance of search within Settings, and fixes issues related to the on-screen keyboard and video flickering during gameplay.
Issues Encountered with the KB5028185 Update
While the KB5028185 update introduces valuable features and improvements, some users have reported encountering issues after installing the update. It’s essential to be aware of these problems and their potential impact. Here are some of the issues that users have experienced:
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Blue Screen of Death (BSOD) and Repeated Restarts
Several users have reported encountering a Blue Screen of Death (BSOD) error after installing the KB5028185 update. This error is followed by automatic restarts, creating a repetitive cycle that disrupts normal system operation. To resolve this issue, some users have performed a manual F8 operation during the startup process, leading to successful system repair.
Repetitive Installations of Security Intelligence Update
Another issue reported by users is the repetitive installation of the security intelligence update 1.393.336.0. Although this issue does not seem to cause major problems, it can be frustrating for users as the update appears repeatedly in the update and reliability history whenever the “Check for Updates” option is selected. This issue appears to persist across different Windows 11 devices.
Performance Issues and Slow System Operation
Some users have noticed performance issues and slow system operation after installing the KB5028185 update. These issues have been particularly observed on configurations that rely on SSD hardware. Users have reported extended update download and install times, multiple restarts, and an overall sluggish system performance. While uninstalling the update has resolved the problem for some users, others have found no improvement even after reinstalling certain updates.
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Display Flickering during Gameplay
Certain users have reported experiencing display flickering while playing games after installing the KB5028185 update. This issue arises when the screen refresh rate exceeds 60 Hz or when the game is played in fullscreen or borderless window mode. At present, there is no clear solution for this problem, and further investigation is needed to identify potential fixes.
Potential Solutions for KB5028185 Update Issues
If you are encountering issues after installing the KB5028185 update, there are some potential solutions that you can try to resolve the problems. However, it’s important to proceed with caution and consider the potential impact on system security. Here are some steps you can take:
Uninstall the KB5028185 Update
As a temporary workaround, you can uninstall the KB5028185 update to address the issues you are experiencing. To do this, navigate to Settings > Windows Update > Update History > Uninstall Updates, and select the “Security Update” with “KB5028185” in its name. Keep in mind that uninstalling the update may expose your system to security vulnerabilities, so it’s advisable to wait for the next update or an official solution from Microsoft whenever possible.
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Seek Official Support and Updates from Microsoft
If you are facing persistent issues with the KB5028185 update, it’s recommended to seek official support from Microsoft. Check for any official updates or patches specifically addressing the problems you are encountering. Microsoft’s support channels, such as their community forums or official support website, can provide valuable guidance and assistance.
Consider Professional Help
If the issues persist and impact your daily productivity or system performance, it may be worth considering professional help from a knowledgeable technician or IT specialist. They can provide a comprehensive assessment of your system, diagnose the underlying cause of the problems, and offer tailored solutions to address the issues with the KB5028185 update.
The Windows 11 KB5028185 update brings several new features and performance enhancements to the operating system. However, some users have experienced issues, including blue screen errors, repetitive installations, performance degradation, and display flickering. While temporary solutions, such as uninstalling the update, may address these problems, it’s essential to consider the potential security risks and seek official support from Microsoft for a more comprehensive resolution. The Windows 11 community continues to monitor and report on these issues, and we can expect further updates and solutions from Microsoft in the future.
Image Source: https://support.microsoft.com/en-au/topic/july-11-2023-kb5028185-os-build-22621-1992-605fa18f-bd49-41d8-80b1-245080e26c3d